POLICY

The Student Success Center (SSC) offers proctoring services for students on behalf of instructors as resources allow. The SSC requires a minimum of two business days’ notice for scheduling, subject to availability. Appointments must be scheduled through Navigate by the instructor. Students with LOAs, see the NOTE below.

This page can be found on the Students page of the WMCC website and scroll down to Student Forms, Proctor Requests.

PROCESS

Student Initiation – Students must communicate with their instructor and request an appointment time for proctoring on Navigate at least two business days prior to the assessment if they require proctoring. An automatic notification of the request will be sent to either Christine Hemmings in Berlin or Ashley Perella in Littleton.
Instructor Confirmation – Once the student communicates with the instructor, the instructor must follow up with the appropriate SSC staff to confirm details and provide all necessary materials:

Berlin Campus – Christine Hemmings, Academic Success Coordinator
Littleton Campus – Ashley Perella, Academic Success Specialist

Scheduling – The SSC will follow up with the student to create the appointment.

NOTE: The SSC cannot provide accommodations beyond a quiet testing space and assessment proctoring. Instructors should contact Lynne Bacon for students needing additional accommodations. Students without a Letter of Accommodation (LOA) who believe they need additional support should also contact Lynne to explore eligibility.

Student Expectations for SSC Proctoring

Students can expect:

a reasonably quiet space to take their assessment
a proctor from the SSC to oversee the assessment
access to the assessment and any instructor-approved materials

Students are expected to:

Arrive on time at the designated location (Learning Commons – Berlin, or SSC – Littleton). Late arrivals will not receive additional time.
Use the restroom beforehand and bring water if needed.
Bring all necessary materials as permitted by the instructor.
Silence all electronic devices. Phones and smartwatches must be left with the proctor.
Store personal belongings with the proctor before beginning the assessment.
Adhere to WMCC’s Academic Integrity policy. If academic dishonesty is suspected, the proctor will confiscate the assessment and notify the instructor immediately.

PROCEDURE: Below are the steps for the student to request a proctoring appointment in Navigate. While it looks like many steps, it only takes a few minutes.

Log into Navigate through the WMCC Student Portal.
Under “Appointments,” click on “Request an Appointment Time.”
From the drop-down menus, choose “Academic Success” then “I Need an Appointment for Proctoring.”

On the next screen, choose the location (Learning Commons Berlin or Learning Commons Littleton and the course for which you need proctoring.

Next, enter several different days/times you are available during SSC hours and click on “Request.”

Someone from the SSC will reach out to both you and instructor to arrange the appointment. Questions? Contact the Student Success Center at wmccSUCCESS@ccsnh.edu.